Fresh Flowers Wins Canstar Blue 2019 Award for Most Satisfied Customers
At Fresh Flowers, we don’t just sell flowers, we sell experiences. We have made it our pride and privilege to provide customers, and their loved ones with cherished memories. And now, our customers have spoken and we’re proud to announce that we have been rated Australia’s number one online florist by customer review and comparison website Canstar Blue.
Read on to learn more about the Canstar Blue Award, and why Fresh Flowers took home the only five star rating for overall customer satisfaction this year!
Our Online Florist Rated 5 Stars in 5 Categories
Canstar Blue surveyed hundreds of Australian flower lovers about their experience with a range of online florists. The data was used to rank 11 online florists in six categories, as well as their floral and non-floral ranges.
Up against chief competitors Interflora, Roses Only and Easyflowers, customer feedback rated Fresh Flowers as the best in five categories and our floral range. These were:
Value for money
For Ease of Site Navigation, our online florist site was among the most acclaimed, achieving a four star rating. Of all the florists in the running, Fresh Flowers is proud to be the only flower delivery service awarded five stars for overall customer satisfaction.
What Makes Us an Award Winning Online Flower Delivery Service?
As an Australian, family owned florist, our focus has always been on providing customers with the finest farm-fresh flowers. Australians buy flowers to celebrate many of life’s special moments, and we have taken the lead to accommodate our customer’s varied priorities.
Here’s why we were awarded six five star ratings:
Product accuracy: We describe all products, as they are, on our site so customers can be sure their dear ones will have a memorable celebration.
Customer service: The team of professional accredited florists behind our floral masterpieces is ready to answer any questions customers may have.
Delivery: Same day delivery is available for all orders made before 2pm on weekdays and 10 am on Saturdays.
Overall satisfaction: Everything we do is about reliability, trust and helping Australians celebrate the special moments in their lives.
Floral range: At Fresh Flowers we provide all Australia’s favourite blooms including roses, lilies, orchids, tulips, gerberas, Australian native flowers, carnations and chrysanthemums.
Approximately 51% of Canstar Blue’s survey sample said they had tried more than one online flower delivery service, and we’re delighted to have been their choice as Australia’s number one for 2019.
Delivering Flowers and Memories Australia-Wide
We’d like to thank all of our customers who took part in Canstar Blue’s survey. It’s our pleasure to provide you with an award winning floral range and online delivery service.
To experience our flower delivery service yourself, get in touch with our friendly team of floral experts today, and celebrate your next milestone with fragrant farm-fresh flowers.