FAQ

Overview
How do I know you received my order?
Can I change or cancel my order?
Overview
How can I confirm my flowers have been delivered?
What happens if I accidentally supply the wrong address?
What if the recipient is not home upon delivery?
Can I organise a small & specific delivery window?
Overview
Are my details secure when ordering online?
What is our cancellation policy?
Do you provide 100% happiness guarantee?
Do you cater to Corporate Customers?
Will my flowers look like the picture?
Do you provide refunds if I’m not happy with my flowers?